Changing macroeconomic conditions globally and the recent high-cost deployments of initial 5G services have forced Telecom operators to shift their focus to operational efficiency and ensure a proper return on investments (ROI) for future dollars spent. With the significant investment required for building and maintaining 5G infrastructure, operators are keen on optimizing their operations to maximize the return on this investment.
Operators are achieving operational efficiency through network automation for bottom-line optimization and new services for revenue generation (top-line). Operators can reduce their dependency on manual intervention and streamline operations by automating various network processes such as provisioning, configuration, and maintenance. They are leveraging technologies like network slicing and edge computing to offer innovative services to multiple industries, such as healthcare, transportation, and manufacturing.
For all of these initiatives, network operators are asking internally and their suppliers for the expected and proven ROI for the proposed initiative. The change of approach from ideas of return from analysts and consultants is now built on detailed market analysis, vendor commitments, and start small and grow methodologies.
Overall, the shift to operational efficiency and revenue generation is due to the need to make the most of the significant investments in 5G. While Amdocs network teams embrace automation and explore new revenue opportunities, demonstrating ROI with each opportunity presented to customers is a must to move forward. As operators have changed their requirements, Mobile Services teams must show our value and expected returns.